I haven’t received reward for inviting a friend

Please check if all the program requirements are met:

  • Your friend visited moneyveo.ua using the link you sent in SMS and/or email-invitation;
  • Your friend received a loan in Moneyveo and it was his/her first loan provided by our service;
  • You received an email notification confirming you can get your bonus funds;
  • You opened section “Invite a Friend”, found your positive account balance, clicked the button “Receive” and approved money transfer to your bank card;
  • You made sure that your bank card is verified by Moneyveo system (more details in section “Cards” of your Personal Cabinet);
  • Three banking days for payment processing have passed. 

The reward will not be transferred if you and a friend you invited used the same IP-address, device (smartphone, PC, tablet) or Wi-Fi for participating in program.

If all the mentioned requirements are met, but you haven’t received reward to your card, please contact us by provided contact details - we will be glad to assist.

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